Clik here to view.
Wait! Don’t Close the Sale (House Cleaners)
Wait! Don't close the sale? You’re a house cleaner ready to say no to a customer who wants to hire you. You have bills to pay. But wait! Don't close the sale! Angela Brown, The House Cleaning Guru...
View ArticleClik here to view.
Kids to Work – Can I Bring Them With Me to Clean?
Kids to work - Bring them yes or no? Nursing mom wants to bring a baby to work and says cleaning with a baby is not a problem because the baby will sleep. The problem with bringing kids to work is...
View ArticleClik here to view.
Is the Customer Always Right? 5 Top Rules For House Cleaners
Is the customer always right? In this episode of Ask a House Cleaner, the customer sets some buyer rules. Excellent customer service is about providing the best customer experience. And that's easy...
View ArticleClik here to view.
How to End a Job, Get Paid and Leave
How to end a job, get paid and leave without the house cleaner and homeowner chatting forever. We Ask a House Cleaner tips to end a job after cleaning when you don't have anywhere else to go. Angela...
View ArticleNot My Fault The Customer is Mad
Not my fault! We've all thought those thoughts. But how can you reach customer satisfaction if you insist "It's not my fault?" As the business owner, you don't get to shift blame, or cop an attitude...
View ArticleAlready Clean – Why Did You Hire Me?
Already clean! So why did you hire me? It's perplexing when you arrive to clean and there is no dust, no cobwebs, and no clutter. Everything is already clean. Now what? Today on #AskaHouseCleaner we...
View ArticleGrounded All Summer For Not Cleaning My Room
Grounded all summer - what a bummer for having a messy room. Today on Ask a House Cleaner a kid writes in grounded for not "cleaning my room." The House Cleaning Guru, Angela Brown gives advice for...
View ArticleHow to Get Out of the Cleaning Business
Get out of the cleaning business because the time is right. But what do you say to your cleaning clients? We Ask a House Cleaner reasons to get out of the cleaning business and how to retire or...
View ArticleClik here to view.
When is a Good Time to Quit a Cleaning Client?
When is a good time to quit a cleaning client? It's a tough call when you have to make the decision. A good time to quit is when your gut instinct or intuition kicks in and makes you want to end the...
View ArticleClik here to view.
Should You Clean for Friends and Family?
Should you clean for friends and family? And should you offer a friends and family discount? What do you do when they ask "Can you come clean my space or come clean with me?" Angela Brown, The House...
View ArticleAlready Clean – Why Did You Hire Me?
Already clean! So why did you hire me? It's perplexing when you arrive to clean and there is no dust, no cobwebs, and no clutter. Everything is already clean. Now what? Today on #AskaHouseCleaner we...
View ArticleGrounded All Summer For Not Cleaning My Room
Grounded all summer - what a bummer for having a messy room. Today on Ask a House Cleaner a kid writes in grounded for not "cleaning my room." The House Cleaning Guru, Angela Brown gives advice for...
View ArticleKids to Work – Can I Bring Them With Me to Clean?
Kids to work - Bring them yes or no? Nursing mom wants to bring a baby to work and says cleaning with a baby is not a problem because the baby will sleep. The problem with bringing kids to work is...
View ArticleHow to Get Out of the Cleaning Business
Get out of the cleaning business because the time is right. But what do you say to your cleaning clients? We Ask a House Cleaner reasons to get out of the cleaning business and how to retire or...
View ArticleHow to End a Job, Get Paid and Leave
How to end a job, get paid and leave without the house cleaner and homeowner chatting forever. We Ask a House Cleaner tips to end a job after cleaning when you don't have anywhere else to go. Angela...
View ArticleWhen is a Good Time to Quit a Cleaning Client?
When is a good time to quit a cleaning client? It's a tough call when you have to make the decision. A good time to quit is when your gut instinct or intuition kicks in and makes you want to end the...
View ArticleShould You Clean for Friends and Family?
Should you clean for friends and family? And should you offer a friends and family discount? What do you do when they ask "Can you come clean my space or come clean with me?" Angela Brown, The House...
View Article